Please note we are an online site and do not do pickups or deliveries. We ship only by Canada Post or by a customer chosen courier company.
The fastest way to place your order is on the web site. Your order will be processed and shipped faster.
Ordering online is easy. First browse the site, fill your cart and click on checkout. Follow payment instructions from there.
Website Security
Our customer sign in and customer payment and shipping information pages use https for extra security.
HTTPS: Hypertext Transfer Protocol Secure (HTTPS) is a combination of the Hypertext Transfer Protocol (HTTP) with SSL/TLS protocol to provide encrypted communication and secure identification of a network web server. HTTPS connections are often used for payment transactions on the World Wide Web and for sensitive transactions in corporate information systems.
We use a rapid SSL program to encrypt payment information and we our site is PCI Compliant.
With all that said we know there are some people who would still prefer not to send their sensitive information over the internet. If for some reason you cannot order, don't feel comfortable ordering from the web site or are afraid of sending your personal info over the internet please use this information below to order.
Customers can fax or mail their orders to us. Please one way to that you can process an order on the site without entering in any payment information is to fill your cart choose cheque or money order on payment page. This will send us your order without payment information. You can then contact us to supply your payment info
How to Fax or Mail in Orders
Your total order cost including shipping can be figured out by selecting the items you want on the web site adding them to your cart.Then go to the checkout section and enter your address and choose your shipping level. the site will give you a total. Please note this will happen before you choose a payment method or have to place payment info into the site. You will only be charged for an order if you complete your payment info.
Print your order page and fax to us.
Contact Information
Toll free 866-218-5883
Our Fax number is 1-877-387-8002.
You can mail orders to:
911 Gear Canada
5762 Hwy 7 East P.O Box 5400
Markham, Ontario
L3P 7Y4
Mail Order Issues
Mail orders take much longer than site or fax orders. We always handle orders as quickly as possible. Orders are held up or slowed down by
Reasons for orders to be held up;
1) Missing info like sizes, colors, styles etc
2) Stock shortages etc.
3) Inability to contact customers due to information missing in order order.
If you have any questions you can call us at 1-866-218-5883
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